Delivery and Turnaround
Free Economy Delivery
available for all orders over £75 (not including VAT)
At Digital Printing, we understand that however perfect our print, it means nothing if your order doesn’t reach you when you need it. We print nearly all orders within 24 hours and less than 5 hours for express production orders, at checkout, just pick the delivery option that suits you best so your printing is ‘there when you need it’.
When it comes to deliveries, we make sure you have as wide a choice as possible. If speed is of the essence, why not try our Express Production service or Same Day products. Our standard tracked courier service has a great choice of delivery times – pre-9am, pre-10am, pre-Noon or at any time until 5.30pm. If you’re not in a hurry utilise our economy-tracked courier and save on cost. Or for lightweight items (under 2kg) Royal Mail 48™ post is available at checkout. (Times and prices are for UK mainland and Northern Ireland only).
Digital Printing's Delivery and Turnaround Information
Standard job turnaround and despatch is 24 hours or less from receipt of order*.
Royal Mail 48™ – 2-3 working days approximately (untracked).
Standard tracked courier delivery – Next day - 24hour courier service
Economy tracked courier service – 48hour courier service
Express Same Day Production options - (UK Mainland and NI Only)
If you upload your order and artwork before 12 noon* your job will be despatched the same day to arrive the next working day, you can choose the delivery time during checkout (see timed options below in 'Delivery times and prices' - Standard tracked next day courier). Express Production orders placed after 12 noon will be despatched the working next day. *Monday to Friday only. But please contact us (quickest to use live chat) if you are in a hurry and, if we can help, we will.
Top Tip - Provide your mobile number at checkout and be kept up to date on your tracked delivery with free '1-hour notice' texts for most delivery types.
All available delivery options for your order will be shown to you at check out.
Delivery times and prices
Royal Mail 48 ™ - Untracked Royal Mail delivery at normal postal times - £4
Economy tracked 48hr courier
Anytime between 9am and 5.30pm - FREE for orders over £75 (£5.95 for orders less than £75)
You can also choose a delivery day that suits you up to a week in advance from a drop-down menu at checkout.
Standard tracked next day courier
Anytime between 9am and 5.30pm - £7.95
Pre-12 Noon - £9.95
Pre-10am - £13.95
Pre-9am - £17.95
Express Same Day Production terms
A surcharge of £10 or 50% (whichever the greater) of the total job price will be added to express production orders.
Products that take longer to finish or are ordered in large quantities will not be available for the express production; you will be advised during the order process if the option is not available and the maximum quantity available to order.
All express production orders will be despatched by 24hr standard tracked (next day) courier on a 9am - 5.30pm service. You can, of course, upgrade this to a pre 9am, pre 10am or pre-noon service for a charge. All charges are shown during the order process for express production and your chosen delivery option,
Saturday delivery options are available and if so will be shown to you as an option at checkout.
A Convenient Collect option is available; with this, you can collect your order from any one of over 4600 Post Offices in GB for no additional cost. Some Post Offices are open 24 hours a day and many have extended opening hours, so you can collect whenever it suits you. More details are available at checkout including opening hours for your chosen Post Office.
Please note that ALL despatch dates, delivery dates and times stated on this page and at checkout are estimated and not guaranteed. Over 99.8% of orders are despatched on time and our couriers have an on-time delivery success rate of over 97.8%, so it is very unlikely that there will be any delay. See terms section 5 for more info.
*Normal working, courier and delivery days are Monday to Friday (excluding public holidays). Some larger orders or those that require extra finishing may take longer than 24 hours to despatch but if this is the case we will let you know. Same Day Despatch cut off time may be amended or suspended during peak periods.
Deliveries to offshore UK islands – only economy-tracked courier is available. Standard tracked courier, timed deliveries or Saturday deliveries are not available. There is a minimum 150% surcharge on prices shown above for economy-tracked courier. For items under 2kg Royal Mail first class post is available for the same price as shown above. Heavier or bulkier items may carry a higher surcharge so please contact us before ordering for an accurate delivery price. Delivery dates are always approximate for offshore island deliveries. We reserve the right to contact you for extra payment should shipping cost be higher than our website estimated.
Deliveries to Scottish Highlands - Delivery dates are always approximate for Scottish Highland deliveries and may take 1-2 days extra beyond the estimated delivery date.
Deliveries to the Republic of Ireland – Standard tracked courier with anytime delivery between 9am and 5.30pm is available, the cost is £5.88 or Economy tracked 48 hour courier for £5.04.
All prices quoted above do not include VAT, if applicable.
Courier delivery charges vary depending on weight, dimensions, and number of parcels. The prices above are for up to 20 kilograms in one parcel. Orders over 20 kilograms or extra parcels will incur further delivery charges per each extra parcel or 20 kilograms thereafter.
Royal Mail 48 postal delivery charges are also based on weight. If you wish to use the Royal Mail postal option your order must weigh less than 2 kilograms including packaging, you will be advised at checkout if this option is available. Royal Mail 48 is not a tracked service and all quoted delivery dates are approximate.
Keeping in contact
You will be given an estimated delivery date before you complete your order when you choose your delivery option at the checkout stage, the options will all be displayed and you can select the one that suits you best. You can check under delivery information for an estimated delivery date at any time.
It couldn’t be easier to follow the progress of your order, we’ll email you confirming your order has been despatched. If you are using our tracked courier services the email will have your job’s tracking number and information on how to track it. DigitalPrinting.co.uk uses Royal Mail, Parcel Force and DPD for deliveries.
Don’t forget, you can also check the status of your order at any time by logging into My Account.